{"changes":[],"country":"US","description":"Crescendo runs an AI-augmented customer-experience platform combining AI agents with offshore human agents. It serves SaaS and consumer brands scaling support without ramping headcount. Pricing on outcomes rather than seats aligns incentives where most BPOs still bill by hour or per-seat licensing.","domain":"crescendo.ai","employees":null,"founded":2023,"fundingTotalQuarantined":false,"githubOrg":"crescendo","githubStars":null,"industry":"ai|customer-experience|saas","investors":[],"lat":37.787936,"lng":-122.40752,"location":"San Francisco CA","name":"Crescendo","rounds":[{"amountQuarantined":false,"amountUsd":50000000,"currency":"USD","date":"2024-09-01","investors":[],"leadInvestor":null,"source":{"fact":"round","publisher":"crunchbase","retrievedAt":"2026-05-05","status":"attributed","url":null},"status":"attributed","type":"seed","url":null}],"slug":"crescendo-ai","sources":[{"fact":"round","publisher":"crunchbase","retrievedAt":"2026-05-05","status":"attributed","url":null},{"fact":"existence","publisher":"crescendo.ai","retrievedAt":"2026-05-05","status":"self-reported","url":"https://crescendo.ai"},{"fact":"description","publisher":"crescendo.ai","retrievedAt":"2026-05-05","status":"self-reported","url":"https://crescendo.ai"}],"stage":"series-b+","techStack":["Cloudflare","Linkedin Ads","Linkedin Insight Tag","LottieFiles 5.13.0","Unpkg","Google Analytics","Google Font API","Google Hosted Libraries","Google Tag Manager","jsDelivr","HubSpot","Contentsquare"],"totalRaisedUsd":50000000,"updatedAt":"2026-05-05"}