{"changes":[{"companyHref":"/c/open-cx","date":"2026-09-24","documentUrl":"https://www.ycombinator.com/companies/open","domain":"open.cx","fact":"provenance:existence","name":"Open","new":{"publisher":"Y Combinator","status":"sourced","url":"https://www.ycombinator.com/companies/open"},"old":{"publisher":"open.cx","status":"self-reported","url":"https://open.cx"},"publisher":"Y Combinator","reason":null,"retrievedAt":"2026-09-17","slug":"open-cx","status":"sourced","url":"https://whoraisedwhat.com/c/open-cx"}],"country":"US","description":"Open builds AI customer-support agents that handle tickets across email, chat, and voice with native human handoff. It serves D2C brands and SaaS companies replacing Zendesk and Intercom front-line tiering. Its agents resolve roughly 80% of tickets autonomously and escalate cleanly with full context, a transition smoother than most AI-CX vendors that bolt onto existing ticketing tools.","domain":"open.cx","employees":null,"founded":2023,"fundingTotalQuarantined":false,"githubOrg":null,"githubStars":null,"industry":"cybersecurity","investors":[],"lat":37.787936,"lng":-122.40752,"location":"San Francisco, USA","name":"Open","rounds":[{"amountQuarantined":false,"amountUsd":1000000,"currency":"USD","date":"2024-01-01","investors":[],"leadInvestor":null,"source":{"fact":"round","publisher":"yc","retrievedAt":"2026-09-25","status":"attributed","url":null},"status":"attributed","type":"seed","url":null}],"slug":"open-cx","sources":[{"fact":"round","publisher":"yc","retrievedAt":"2026-09-25","status":"attributed","url":null},{"fact":"existence","publisher":"Y Combinator","retrievedAt":"2026-09-17","status":"sourced","url":"https://www.ycombinator.com/companies/open"},{"fact":"description","publisher":"open.cx","retrievedAt":"2026-09-25","status":"self-reported","url":"https://open.cx"}],"stage":"seed","techStack":["@floating-ui/core 1.7.3","@floating-ui/dom 1.7.4","@floating-ui/react-dom 2.1.6","@floating-ui/utils 0.2.10","@radix-ui/react-arrow 1.1.7","@radix-ui/react-popper 1.2.8","@swc/helpers 0.5.15","amazon web services","cloudflare","clsx 2.1.1","embla-carousel 8.6.0","embla-carousel-react 8.6.0"],"totalRaisedUsd":1000000,"updatedAt":"2026-09-25"}